Frequently Asked Questions
Have a read through our database of self help questions to see if you can find an answer to your question.
Q. I forgot my password, now what?
A. Please navigate to the password reset page to regain access to your account.
Q. How can I change my password?
A. To update your password please login to your account and navigate to the password management page.
Q. Will will my details remain private?
A. Yes, we have a zero tolerance policy against spam.
Q. Can I change my email address?
A. No, currently we do not support this feature..
Q. Can I close my account?
A. To close your account please open the profile page. Please click the 'Delete account' button on this page to submit an account removal request to our staff. Your account will be reviewed for outstanding invoices and then permanently deleted..
Can't find the answer to your question? Please contact us!